Effective November 8, 2026
These terms describe use of Muzeo Photo Studio’s website, studio rentals, photographer workspace, and class registration services. The rental agreement accepted at checkout and any specific terms shown for your service also apply.
Studio bookings and payment
Full payment confirms the date, time, and price on your booking confirmation. Online studio bookings must be made at least 24 hours and no more than 60 days in advance. Call for urgent requests. All times are Arizona time. Saturday rentals carry a 35% surcharge, shown before payment.
Your reserved time
Your reservation includes your own setup, photography, teardown, and cleanup. Muzeo does not set up your session for you. Restore the studio and leave with your group and belongings by the scheduled end time. Late arrival does not extend your reservation.
Overtime costs $25 per started 15-minute increment, including Saturdays. Extensions require studio approval and availability; paying overtime does not guarantee additional time.
Equipment, backdrops, and damage
Standard studio lighting and equipment are included. Ask staff before using unfamiliar equipment, and do not attempt repairs. Discuss floor-length seamless paper and special setup needs before use. Any additional consumable charge must be disclosed and agreed to in advance.
You are responsible for damage caused by you or your group, including accidents. Normal wear, existing damage, and equipment failure during proper use are excluded. Report damage promptly. Before billing, we will provide an itemized repair cost or, if repair is impractical, a comparable replacement cost. These terms do not authorize automatic card charges for damage or overtime.
Cleanup and animal-related soiling
A $175 cleanup fee applies when urine, other soiling, or lingering odors left by you, your guests, or animals require cleaning beyond routine turnover. This policy applies equally to all customers. For service animals, charges apply only to actual damage, including urine or odor-related soiling that requires restoration, on the same basis as comparable damage caused by other customers. No fee applies simply for bringing a service animal or for routine cleaning such as hair or dander. We will document the condition and notify you before billing. This clause does not authorize automatic card charges.
Dogs and bites
Before a client brings a pet dog to the studio, the photographer must give the dog’s owner this written notice and keep a copy:
“You are responsible for injuries and damages caused by your dog, including bites, to the extent required by Arizona law. Keep your dog under control during your visit.”
If the photographer does not give this notice, the photographer agrees to reimburse Muzeo for reasonable costs, damages, and legal fees from claims involving bites by that dog, to the extent allowed by law. This does not include losses caused by Muzeo’s own negligence or misconduct.
This requirement does not remove the dog owner’s legal responsibility or limit an injured person’s rights. Existing service-animal protections remain unchanged.
Keep the studio door closed
Keep the door leading into the studio closed at all times, except when someone is entering or leaving. Close it immediately afterward. Never block an exit or interfere with emergency access.
Studio cancellation and rescheduling
- At least 48 hours before your session: full refund.
- At least 24 but less than 48 hours: 50% refund.
- Less than 24 hours or a no-show: no refund.
One free reschedule is available with at least 48 hours’ notice, subject to availability and any price difference. Later rescheduling follows the cancellation policy. Request cancellations or changes by phone or email.
Audio and video recording
Cameras inside the studio and immediately outside the studio door record video and audio. The rental agreement includes acknowledgment and consent for the person accepting it. Tell everyone in your group before arrival; you cannot consent on their behalf. Contact the studio before entering if you have concerns.
Photographer inquiries and accounts
A photographer inquiry is a request, not a confirmed photography appointment or studio reservation. Confirm the photographer’s services, fee, deliverables, and schedule directly. Studio space must be reserved separately unless a confirmed arrangement expressly includes it.
Photographers are responsible for accurate profile information, rates, and availability. Upload only work you have permission to display. Keep your account credentials secure. Photographers may update or deactivate their profiles; administrators may also manage profiles. Contacts and private workspace notes are accessible to the assigned photographer and studio administrators.
Google Calendar connections
Calendar connections are optional for photographer accounts and require the Google account holder’s authorization. Connected calendars help check availability. Availability results do not reserve studio time. Contact Muzeo if you need assistance disconnecting a calendar; you may also revoke the app’s access through your Google account.
Classes and workshops
Each class listing specifies its date, instructor, fee, capacity, and any class-specific policies. Registration is subject to available seats and payment confirmation. Studio rental cancellation and overtime rules do not automatically apply to classes; review the policies shown for the class before paying. Creating a class draft does not reserve studio space. New instructor classes require studio review before registration opens.
Privacy and communications
See our Privacy Policy for information about personal data. Booking and registration services may send confirmations, reminders, and service-related messages. Keep your contact information current and contact us if a confirmation appears incorrect.
Questions and contact
Muzeo Photo Studio
7825 E Evans Road, Unit 200
Scottsdale, AZ 85260
Phone: (480) 483-0484
Email: admin@muzeoprints.com